Normal order processing time is 5 business days. Orders placed after 4 pm EST begins processing on the next business day. For orders during the Holidays, allow up to 10 business days for processing. We are closed on ALL FEDERAL HOLIDAYS.
All orders are shipped via USPS Priority Mail, and are insured up to $50 value. An email with tracking information will be sent once order is shipped. If you have been given the Local Pickup option, you have 30 days to pick up your item(s), after being notified. If not, your item(s) will be restocked to inventory. No refunds will be given.
We currently ship to Freeport, Bahamas via Arising Courier Service. Please review Arising Courier’s Shipping Rates before placing your order. A Drop off Fee of $5.00 will be charged to deliver your package to the Fort Lauderdale Arising Courier Service Office. All shipping charges will be paid for at pick up at your local Arising Courier Service office in Freeport, Grand Bahama. Please see their website or call your local office if you have any further questions. http://arisingcourierservice.com/rates/
We are not responsible for lost or stolen items, please file all lost or stolen claims with USPS directly. Please verify correct address before placing your order.
Due to the nature of our handmade products ALL SALES ARE FINAL. A copy of the ingredients is listed under each product on our website. Please read carefully if you have any type of allergies or skin sensitivity. We cannot accept any returns or exchanges.
If your order arrives damaged you have 24 hours from the time the package is delivered to file a claim by sending us an email and a clear picture of the damaged goods to firstname.lastname@example.org and we will be happy to assist you and get your order replaced in a timely manner.
Order’s cannot be canceled after it has been shipped. Please email us at
email@example.com if you would like to cancel an order. Please note: A 15% restocking fee will be subtracted from original purchase cost (refund). To avoid this inconvenience, please review order carefully before purchasing.